Contact Us

Call Center

Mon., Tues., Thurs., and Fri. – 8:00 a.m. to 5:00 p.m.
Wed. – 9:30 a.m. to 5:00 p.m.
Sat. – 9:00 a.m. to noon

 

Lost or Stolen ATM Cards or Visa® Debit or Credit Cards

Report Lost or Stolen Cards 

Locations & Hours

Stop by one of our three physical locations for your service needs.

Branch Locations & Hours 

Email

For account specific requests/questions (travel alerts, stop payments, cancel a bill payment, request account transfers or report lost or stolen banking codes and/or cards), please log into Digital Banking and fill out the appropriate form or send a secure email through the Digital Banking Message Center.

For general questions, please use the contact us button below.

Contact Us Member Survey 

Text

Currently we use outbound text messaging communications for these instances:

  • Loan application communications
  • Loan document transmissions
  • Friendly loan payment reminders

Text messages coming from APL FCU will never ask for your Social Security or Member Number. We will be adding more texting options, including inbound messages to facilitate member inquiries.

Mailing Address

P.O. Box 418

Laurel, MD 20725

    Contact form headline here

    Should you wish to send us an e-mail, please complete the following information. In most cases, we will respond to your email within 24 hours during the week and within 48 hours over the weekend. For immediate assistance, you may contact our Call Center at 443.778.5250 during normal business hours (8:00 a.m. – 5:00 p.m. weekdays, and Saturdays from 9:00 a.m. – noon).


    If you have account-specific questions, please call us at the number above, or log into eBranch and use the secure Communications Center messaging system.

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    Important E-Mail Disclosure: E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.


    NOTE: Only click the Submit button once. Because it is encrypted, this transmission may take up to one (1) minute to complete.


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    The resources block will contain unique blocks picked by the client. These can be changed out at anytime and will pull from a library of pre-made blocks.